Data Privacy Notice
In May 2018, the regulations surrounding how companies and organisations can hold your personal data changed. This Notice tells you how we handle your Personal Data and the rights you have, when we hold it. This Notice is intended to comply with the provisions of the General Data Protection Regulation EU 2016/679 (GDPR) which governs how Personal Data is processed within the European Economic Area (EEA).
We are always happy to explain anything which this Notice does not make clear to you.
Who are we?
The RAF Memorial Flight Club, which is operated for the RAF Battle of Britain Memorial Flight by TRMG Ltd (company registration number: 3285694).
Our address is Winchester Court, 1 Forum Place, Hatfield, Hertfordshire, AL10 0RN. You will find our contact details at the end of this Notice.
We are the “data controller” for the purposes of GDPR. This means that we decide how your Personal Data is processed and for what purposes.
Your personal data – what is it?
Personal Data is data that relates to a living individual who can be identified from that data. We might be able to identify you from the data itself or by linking that data to other information we have access to. GDPR tells us how we must process your Personal Data.
How do we process your Personal Data?
We comply with our obligations under GDPR in the following ways:
- by keeping Personal Data up to date;
- by storing and destroying it securely;
- by not collecting or retaining unnecessary or excessive amounts of data;
- by protecting Personal Data from loss, misuse, unauthorised access and disclosure; and
- by ensuring that appropriate technical measures are in place to protect Personal Data.
We use your Personal Data for the following purposes:
- To manage the RAF Memorial Flight Club and to request and process membership payments when they are due.
- To provide the Club’s membership benefits; a membership pack, a membership card, a twice-yearly membership magazine and monthly email newsletters.
- To provide news and information that we think will be of interest to you.
- To promote membership of the Club to non-members and expired members.
What is the legal basis for processing your personal data?
We process personal information for certain legitimate business purposes, which include some or all of the following:
- To allow the efficient management of the Club and provision of your membership benefits.
- To provide regular email news that we think will be of interest to you.
- For direct marketing purposes; to promote membership of the Club.
Sharing your personal data
Your Personal Data will be treated as strictly confidential and will be shared only with organisations whose services are required in order to provide the services we offer. We use other companies to help us process your Personal Data so that we can offer you the best possible service.
Some third parties we use may operate outside the EEA. In these cases, we will make sure that we have robust contracts in place with those third parties and that adequate safeguards exist to protect and secure your Personal Data.
How long do we keep your Personal Data?
We keep your Personal Data for as long as you are a member of the RAF Memorial Flight Club. If you have not yet joined the Club or are an expired member, we will keep your information for no longer than we reasonably need. Usually, this will be for a period of six years to allow the effective promotion of Club benefits.
Your rights and your Personal Data
Unless we have an exemption under GDPR, you have the following rights with respect to your Personal Data: -
- The right to request a copy of the Personal Data which we hold about you, without any charge.
- The right to request that we correct any Personal Data found to be inaccurate or out of date.
- The right to request that your Personal Data is erased where it is no longer necessary for us to keep it.
- The right to withdraw your consent to the processing we carry out at any time.
- The right to request that we provide you with your Personal Data and, where possible, to send that data directly to another data controller.
- The right, where there is a dispute in relation to the accuracy or processing of your Personal Data, to ask us to restrict further processing.
- The right to object to the processing of Personal Data.
- The right to lodge a complaint with the Information Commissioners Office and to seek legal recourse.
If we wish to use your Personal Data for a new purpose, not covered by this Notice, then we will provide you with a new notice explaining this new use. We will do this before we start processing for the new use. We will set out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
If you have a problem, complaint or, if there is something you don’t understand, please contact us first using the following:
RAF Memorial Flight Club
Email: [email protected]
Telephone: 01707 252705
You can contact the Information Commissioners Office on 0303 123 1113, via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.